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What is Steam Support?

Steam Support is the official support service provided by Valve Corporation, designed to assist users with issues related to their Steam accounts, purchases, and technical problems.

How can users access Steam Support?

Users can access Steam Support by signing into their Steam account, which allows them to review purchases, account status, and receive personalized assistance.

What types of issues can Steam Support help with?

Steam Support can help with a range of issues, including account management, unauthorized charges, game purchases, trading, gifting, and technical difficulties with the Steam client.

Is there a cost associated with using Steam Support?

No, using Steam Support is free of charge for all users who have a Steam account.

What should users do if they can't sign in to their Steam account?

If users are unable to sign in to their Steam account, they can utilize the 'Help, I can't sign in' feature on the Steam Support page for guidance on recovering their account.

Q: How often does Steam Support experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Steam Support outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.